The SelectSoma Promise
Comfort. Confidence. Commitment.
At SelectSoma, we believe comfort should never come with worry.
Every cushion we make is designed for lasting support, cooling relief, and real-world comfort — backed by our clear, customer-first warranty.
💺 30-Day Comfort Guarantee
We want you to love your SelectSoma cushion from the very first sit.
That’s why every purchase comes with our 30-Day Comfort Guarantee:
Try your cushion at home — risk-free for 30 days.
If it’s not the perfect fit, return or exchange it — no questions asked.
Your cushion must be clean and undamaged for a full refund or replacement.
It’s that simple. Sit, relax, and decide for yourself — completely stress-free.
🧾 1-Year Limited Warranty
We take pride in the quality and durability of every SelectSoma cushion.
If your product ever shows a defect in materials or craftsmanship within one year of purchase, we’ll replace it — free of charge.
What’s covered:
Structural gel or honeycomb deformation
Seam, stitching, or zipper failures
Defects in the cover or padding under normal use
What’s not covered:
Wear from misuse, exposure to heat, or physical damage
Normal softening or comfort adaptation over time
We may request a brief description or photo to process your claim quickly — our goal is to make it as easy as possible.
✨ Free Extended Protection — Up to 2 Years
We love rewarding our customers for choosing comfort.
Register your cushion within 30 days of purchase to receive an extra year of warranty coverage — absolutely free.
How to register:
Visit selectsoma.com/register
Enter all applicable information
Receive your 2-Year Extended Warranty Certificate instantly
Registration helps us verify your order faster and keeps you informed about new products, upgrades, and exclusive offers.
💬 Easy Returns & Fast Support
Need to start a return or warranty claim? We’ve made it simple.
Email customerservice@selectsoma.com or use our Contact Form.
Include your order number and a brief description of the issue.
We’ll respond within 24–48 hours with next steps — replacement, refund, or store credit.
Our customer care team is based in the U.S. and is here to help you get comfortable again fast.