Shipping and Returns
Shipping Information
- Most USA-based orders are shipped directly from our warehouses within 24-72 hours for your convenience and maximum efficiency.
- Your product should arrive within 3 - 7 Business Days.
Returns
We want you to be 100% satisfied with your purchase and we stand behind all of the products that we sell. If for any reason you are not completely satisfied, you can choose between a full refund (minus any shipping charges) or a replacement product.
Here are some important guidelines regarding our return policy:
- All returns must be sent back within 30 days of purchase unless submitting an issue under the warranty in which a warranty form must be submitted. All returns must be in new condition and in their original packaging and shipping fees are the responsibility of the customer, unless it is under a warranty return.
- All returns require an authorization, which can be obtained by emailing us at customerservice@selectsoma.com.
- Please do not send back your product before you have received an authorization.
Shipping Address for Returns:
SelectSoma c/o Thrive 3PL
Attn: Returns
3800 Brittmoore Rd #190
Houston, Texas 77043